What is OPS2020?
Overview
Public service in numbers
How was it developed?
The three pillars
Headline actions
Outcomes
How is it governed?
Case studies
Get Involved
Networks
Funding
Learning and Development
Use our space
Actions
Accessibility
Collaboration
Communications & engagement
Culture & values
Customer service
Data
Digital delivery
Efficiency & effectiveness
Employee engagement
Equality, diversity & inclusion
Evidence & evaluation
Innovation
Performance management
Professional development
Project management
Strategic HRM
Strategic planning
Workforce planning
Reform evaluation
Overview
Methodology and definitions
News
Events
Team
Case studies
DBEI Innovation Week 2019
Publication: Citizen Engagement Case Studies
Diversity and Inclusion – PRAI
Learning Event for Continuous Professional Development
HSE - Inaugural Strategic Workforce Planning Conference
Public Service Innovation Fund
SRSS - Base line study of the Irish Civil and Public Service Innovation Ecosystem
Robotic Process Automation (RPA)
Delivering for Our Public - Gov.ie
The Citizens Assembly- Department of the Taoiseach
The Environmental Protection Agency (EPA) – communicate with citizens and strive for behavioural change
An Garda Síochána (AGS): Active Mobility Service (AMS)
Housing Assistance Payment Robotics Pilot
Rating Digital Services for Citizens
What is OPS2020?
Public service in numbers
How was it developed?
The three pillars
Headline actions
Outcomes
How is it governed?
Case studies
Downloads
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