Events

Our Virtual Workforce – Robotic Process Automation in the Public Service

09:30 – 10:30 at Online

*Please register for the event here.*

 

Our Virtual Workforce – Robotic Process Automation in the Public Service

Kevin Kelly, Head of Digital Innovation, HSE’s Health Business Services
Aisling Curley, Principal Officer, Department of Education and Skills
Louise McKeever, Principal Officer, Department of Employment Affairs and Social Protection

Moderated by Philip McGrath, Department of Public Expenditure and Reform

The programme has been developed with a public service audience in mind.

 

About the Speakers

Kevin Kelly

Kevin KellyHead of Digital Innovation, HSE’s Health Business Services
Kevin Kelly is the Digital Innovation Lead with HSE Health Business Services. His role involves overseeing a programme of digital enablement to support service improvement initiatives within health shared services that are aligned to wider public health strategies. Kevin is currently leading the establishment of a Robotic Process Automation Centre of Excellence which will drive RPA adoption as a new shared service across the Irish public health sector.

 

Louise McKeever

Louise McKeeverPrincipal Officer, Department of Employment Affairs and Social Protection
Head of Information System Division (ISD) Software Development & Business Administration. Experienced Principal and programme manager, skilled at delivering significant business change through innovative ICT projects and systems, with over 20 years knowledge and experience in the ICT industry and primary responsibility for delivering strategic and business transformative projects for DEASP.

The Pandemic Unemployment Payment (PUP) was introduced by the Department mid-March 2020 in response to the COVID-19 emergency. It was designed to quickly deliver an emergency payment to people who become unemployed as a result of the advent of COVID-19 and to provide income security during the pandemic. This scheme has paid over €3 billion to-date and was designed and implemented within 10 days and delivered by teams operating remotely. I am leading a number of new initiatives to support the Pandemic payments, including the adoption of Robotic Process Automation (RPA).