Designing Better Policy

15:45 – 16:45 at Online

*Please register for the event here.*


Designing Better Policy – A panel discussion with Professor Sabine Junginger and Madeleine Gabriel

Professor Sabine Junginger , Competency Centre for Research into Design and Management at the Lucerne University of Applied Sciences and Arts, Switzerland

Madeleine Gabriel, Head of Inclusive Innovation, Nesta UK

Moderated by Pauline Mulligan, Assistant Secretary, Department of Business, Enterprise and Innovation

The programme has been developed with a public service audience in mind.


About the Speakers

Professor Sabine Junginger

Professor Sabine Junginger

Head, Competence Center for Design & Management
Prof. Dr. Sabine Junginger is an internationally recognized expert in human-centered design, organizational change and management. Her research pursues emerging areas of theory and practice in design relating to organizations and management, including matters of design in policy-making and policy implementation. She heads the Competence Center for Design and Management at the Lucerne University of Applied Sciences and Arts (LUASA) in Switzerland and is the co-lead of the focus area ‘Organizations, HR and Leadership’ for the LUASA-wide Interdisciplinary Theme Cluster (ITC) Digital Transformation of the Work Environment.

She serves on a number of international editorial and advisory boards of academic, civil society and business organisations, including the editorial boards of Design Issues (MIT Press) and She Ji (Tongji University), the International Advisory Board of the Design Research Society and the Research Committee of the Free University Bozen-Bolzano (Italy), GovLab Austria, the European Forum Alpbach, the German University of Public Administration Sciences, and Dataport. She is the Chairwoman of the German non-profit Politics for Tomorrow, Co-Founder of the Swiss Service Design Network and has been granted a biannually renewable Fellowship by the Hertie School in Berlin since 2009. Her numerous publications include journal articles and books, among them Transforming Public Services by Design: re-orienting services, organizations and policies around people (Routledge 2017), Designing Business and Management (Bloomsbury 2016), Highways and Byways to Innovation (University of Southern Denmark/Design School Kolding 2014) and The Handbook of Design Management (Bloomsbury 2011).


Madeleine Gabriel

Madeleine Gabriel

Head of Inclusive Innovation, Nesta UK
Madeleine Gabriel is Head of Inclusive Innovation at Nesta. Her work asks who benefits from innovation, who takes part in it, and how policies can be designed so that the risks and rewards of innovation are more equally shared. She has researched inclusive approaches to innovation policy for the European Commission, UNDP, USAID and DFID, among others. In 2015 she edited New Frontiers in Social Innovation Research, published by Palgrave Macmillan.


Pauline Mulligan

Pauline MulliganAssistant Secretary, Corporate Services Division, Department of Business, Enterprise and Innovation
Pauline Mulligan is Assistant Secretary with responsibility for Corporate Services Division in the Department of Business, Enterprise and Innovation. She is a career civil servant having started in the Department of Industry and Commerce in 1991 and has worked in a variety of formations that Department has taken to its current state. Pauline has extensive experience across many policy and operational areas of the Department including establishing a new Brexit Unit in 2016 and developing Innovation 2020, Ireland’s national strategy for research, development, science and technology.

Pauline has served abroad in Brussels with the Department of Foreign Affairs representing Ireland at Council working groups negotiating enterprise dossiers, has drafted company law legislation transposing EU law and established the Advocacy function of the Office of the Director of Consumer Affairs including supporting the EURO changeover in 2001. Pauline has a degree in Economics, a Diploma in Legal Studies and a Diploma in Public Relations. She is the sponsor of Action 6 of Our Public Service 2020 to Promote a Culture of Innovation in the Public Sector.