Events

Annual Quality Customer Service Conference

9.00am - 1.00pm at Farmleigh House, Phoenix Park


Annual Quality Customer Service Conference

The Ballroom, Farmleigh House, Castleknock, Dublin 15

Wednesday, 11th December, 2019

The Annual Customer Service Conference will take place on the morning of Wednesday, 11th of December, in the Ballroom of Farmleigh House. This year’s event takes place during the first ever Public Service-wide Innovation Week, and looks at customer service under that theme.

The Conference will have a diverse range of speakers, and includes presentations on the Digital Postbox; Limerick City and County Council Service Catalogue; myProjectIreland; Advance Nursing Practice Initiative; and, people power in the Passport Office.  There will be a keynote address from Minister of State Patrick O’Donovan T.D., who will also launch the recently revised Customer Communications Toolkit for the Public Service.

Registration and programme information is available here.


Note: places are limited, and reserved for members of the Public Service.