The Public Service Innovation Network aims to support the development of a culture of innovation across the Public Service. The membership is wide-ranging and our focus is on communicating key innovation messages and building enthusiasm for innovation across the Public Service. The Network will also form a mechanism to build skills in innovation and to provide the tools and resources to members. Successful innovation relies on connections between people and the sharing of ideas and experiences and we aim to enable these connections with the Network.
The Network will facilitate ongoing connections between people, teams and organisations where ideas and outputs are continually shared. The Network will evolve in line with the needs and goals of its members and we aim to deliver value to members. Although the membership will be diverse from all sectors of the Public Service we share a common purpose – to add value to society and to serve the public.
To register your interest in the Public Service Innovation Network, please contact firstname.lastname@example.org.
Innovation Network Update 13/03/2020
Further to the statement by An Taoiseach, Mr. Leo Varadkar, on measures to tackle Covid-19 we will be postponing the arrangement of upcoming Innovation Network meetings. We will inform the Network of a revised schedule in due course.
While we as a Network cannot meet in person for now, there is still an opportunity for us to work together. Inspired by the fantastic work of Professor Martin Curley and his team in the HSE’s Digital Academy, we thought it might be useful to share stories of innovating in a crisis, or useful innovations that might inspire colleagues across our Public Service. So, if you have an example of an innovation you can share please email it to email@example.com and we will collate and circulate or post it to our website. Please include contact details that we can include in the case study.
While our fantastic health service colleagues and other frontline colleagues are actively dealing with patients, we have a duty to support these colleagues and ensure continuity of services for the public in these challenging times. Now is the time to think innovatively and creatively about our public service response. For instance, is there a better way of delivering a service? Can a previously paper-based process or frontline service be provided digitally? Let’s ask ourselves these and other questions and explore what we can do to help.
You may wish to listen back to Professor Curley’s interview with Pat Kenny on Newstalk from this morning to hear about the innovations being developed as a response to Covid-19.
Innovation Network Meeting on 4th February 2020
For the first Innovation Network event of 2020 we got to experience the soon to be launched EY wavespace – a space designed to inspire creativity, bringing together talent and technology to reimagine the customer experience.
Robert Watt, Secretary General, Department of Public Expenditure and Reform opened the networking event and spoke about the importance of looking at solutions in a different way, of better social values, policy innovation and effective implementation. He spoke about increasing digitalisation and having a better capacity for data and asked network members to think about what they can do better as leaders.
The innovation showcase element of the morning demonstrated a diverse range of projects funded under the pilot innovation fund in 2019 from the virtual reality training simulator for the Irish Defence Forces to the Courts Service and their bears that are helping transform public spaces using child distraction materials. We heard from St. Columcille’s Hospital who are transforming existing rehabilitation space which were designed with the end user in mind and their gripping video really demonstrated the impact of this project. The Teaching Council have a very successful collaborative project that ensures all voices can be heard in the education sector. While Mountjoy Prison and Maynooth University collaborated and have a new partnership that looks at learning outcomes for current and former prisoners.
During the breakout session members were asked to take part in a session focused on horizon-scanning to imagine what the public servant of 2050 might look like. All constraints were disregarded and members were asked to think about what the future public servant would need, what value they would add and what challenges they may face. Finally, members were asked to draw their future public servants and wow, what vivid imaginations and creativity you all have!
After the break we heard from the Climate Action Regional Office who spoke about their collaborative project that looked at climate data collection insights and mapping. An Garda Síochána were on hand to remind us they also have civilian counterparts and how well they worked together on the “Your Ideas” campaign. The Department of Business, Enterprise and Innovation showcased their “How-to videos” which were a series of smart videos designed to accurately show the user how to do a certain task. Large protocol documents can be hard to consume so these videos are a great way of imparting knowledge in a different format.
The morning was nicely rounded off with a keynote address from EY on the future global trends. Their Chief Innovation Officer spoke of the importance of design thinking, service design, human centred approaches and collaboration as key enablers for the public service.
The call for applications for the 2020 Public Service Innovation Fund is now open! (Deadline 26th February). See our Funding Page for information and to submit your application online.
The arrangement of upcoming Innovation Network meetings has been postponed due to Covid-19. We will inform the Network of a revised schedule in due course.
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